If sales people are going to survive today, they have to stop looking, acting, and sounding like typical "features & benefits" sales people.CREATIVE SALES + MANAGEMENT, INC. offers professional sales traning through their consultative sales process - Total Quality Selling™

Not a "one size fits all" franchise formula for using in professional sales, but a sales process that has been developed over years of comprehensive study and practice of effective consultative selling techniques with continuous improvement and revisions to adapt to any sales situation.

CREATIVE SALES + MANAGEMENT, INC. offers business sales training and sales management training to help sales professionals develop the sales training skills necessary to enhance their business and increase their market share. These sales training skills are introduced through an innovative and unique selling system - Total Quality Selling (TM); a professional sales training system based on TQM principles and designed to help the salesperson and sales manager to truly "listen to the voice of their customer" and sell their service or product in a consultative manner.

This professional sales training system also helps the "non-sales" professional, who may not be comfortable in the role as "salesperson", by teaching the sales techniques that help them think like a salesperson (without looking like one), while performing their service; for example, attorney, accountant, management consultant, architect, physician, etc. Check out our consultative sales articles as well as our sales training workshops.

CREATIVE SALES + MANAGEMENT, INC. offers customized sales training programs to address corporate marketing support and in house sales training requirements. Creative Sales + Management, Inc. will plan, develop, train and provide continual support in all areas of your corporate sales training efforts. Private sales training consulting is also available to firms seeking market expansion and recruitment assistance.

What is Total Quality Selling™?
"A structured system for selling that is founded on the principles of TQM and enables the prospective customer to accurately identify their needs and also allows the salesperson to interface with the prospect in a truly consultative manner."

Dave Rothfeld/CS+M