CREATIVE SALES + MANAGEMENT, INC. offers organization sales training and sales management training to help professionals develop the sales training skills necessary to enhance their business and increase their market share. These sales training skills are introduced through an innovative and unique selling system - Total Quality Selling (TM); a sales training system based on TQM principles and designed to help the sales professional to truly "listen to the voice of their customer" and sell their service or product in a consultative manner.

This professional sales training system also helps the "non-sales" professional, who may not be comfortable in the role as "salesperson",by teaching the sales techniques that help them think like a salesperson (without looking like one), while performing their service; for example, attorney, accountant, management consultant, architect, physician, etc. Check out our consultative selling technique- sales training workshops.

Professional Sales Management Training Program

CREATIVE SALES + MANAGEMENT, INC. offers customized sales training programs to address corporate marketing support and in house sales training requirements. Creative Sales +Management will plan, develop, train and provide continual support in many areas. Private sales training consulting to firms seeking market expansion and recruitment assistance is also available.

If salespeople are going to survive today, they have to stop looking, acting, and sounding like typical "features & benefits" salespeople. Total Quality Selling (TM) is the consultative process you've been looking for. Not a "one size fits all" franchise formula for selling, but process that has been developed over years of comprehensive study and practice of effective consultative selling techniques with continuous improvement and revisions to adapt to any selling situation.

What is Total Quality Selling (TM)?
"A structured system for selling that is founded on the principles of TQM and enables the prospective customer to accurately identify their needs and also allows the salesperson to interface with the prospect in a truly consultative manner."

Dave Rothfeld/CS+M