by csm.admin | Dec 3, 2022 | Focus on Sales, Popular Articles
I hope all of you reading this will make a commitment to yourself to do whatever it takes to make 2023 your best year ever! The only way that will happen is if you are equally committed to being more pro-active, and more assertive in your day-to-day marketing. Here...
by csm.admin | Apr 21, 2016 | Customer Service
You have an amazing product and your customers still aren’t as happy as you’d like them to be. Sometimes, it boils down to your customer service team. This is one of the biggest challenges of most companies. Customers expect everything to be perfect and,...
by csm.admin | Aug 29, 2014 | Popular Articles, Sales Compensation
Because we are accountable for measurable results, our profession lends itself to performance-based incentives. They range from straight salary (you get to keep your job when you hit your mark) to straight commission (you get to keep a piece of the action on a regular...
by csm.admin | Feb 11, 2013 | Organization Skills, Professional Sales Training
Dealing with independent sales reps has very large benefits. Independent reps can increase sales of your lines by giving them exposure to markets they might not see otherwise, and they can easily and quickly sell lines to customers with whom they have existing...
by csm.admin | Feb 4, 2013 | Consultative Sales, Professional Sales Training
You think you’ve heard it all – but customers aren’t telling you what they really think. Knowing what customers think about themselves, your company, contact center and overall customer service can help you serve them better. But many customers don’t say flat-out what...
