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Don’t forget to ask for referrals

by csm.admin | Dec 17, 2012 | Professional Sales Training, Sales Motivation

My favorite story about referrals has to do with a very successful salesperson I know named Bill. Every year he vacations in some exotic locale like Fiji or the Cayman Islands or Hawaii. Often these vacations come as result of company bonuses for his performance or...

It’s all in HOW you “say it”

by csm.admin | Nov 17, 2009 | Professional Sales Training

“Very.” That one word resulted in the release by China of the 24 U.S. spy plane crew members. “Regret” wasn’t good enough. “Sorry” wouldn’t do. But adding “very” to “sorry” did the trick. Perhaps...

There’s a lot of business out there . . .

by csm.admin | Nov 17, 2009 | Professional Sales Training

“If only salespeople would go out and get it.” I’ve been hearing that from Howard Goldman, CEO of Humboldt United Van Lines agency in Milton, MA for most of the ten years I’ve been working with him, and his firm. And he’s right! There is...

Why Most Sales Training Doesn’t Work for Professional Firms!

by csm.admin | Nov 17, 2009 | Professional Sales Training

Last summer, we met with a senior partner of a large regional firm in the South. When asked why he wanted to talk with us, his answer was surprising.  “You know,” he said, “I’m 41 years old and I’m beginning to plan for my retirement....

Dumb Things Salespeople Do

by csm.admin | Nov 17, 2009 | Popular Articles, Professional Sales Training

Professional selling is a career to which many are drawn and few are successful. In fact, professional selling could be the most difficult profession in the world. Given that reality, let’s examine what I call the “20 Dumbest Things Salespeople Can Do To...
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  • Top Ten Ways Independent Sales Reps Fail
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  • Plan to Make 2023 Your Best Year Ever!
  • Tips on improving customer service
  • Your compensation program is of no concern to your customers.
  • Top Ten Ways Independent Sales Reps Fail
  • Things Customers Aren’t Saying, But Thinking

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